It's easy to check on your order status or track a package. Simply enter your email and order number from your order confirmation email below. You may also enter individual tracking codes.
- Confirmation Email
Immediately after placing your order, you should have received an order confirmation email from customercare@kegworks.com. This email is sent to let you know that we have received your order. It details what you've ordered, your shipping and billing addresses and the total cost with tax and shipping.
It also includes your order number, in the subject line and the body of the email.
If you haven't received a confirmation email in your inbox, make sure to check your spam folder. To avoid misdirected spam issues, just add customercare@kegworks.com to your address book!
- Shipping Notification Email
As soon as your order is processed, you'll receive an email letting you know your items have shipped. it details your shipping address, ship date, shipping carrier, and tracking number, if available. If your order includes items that ship separately, you will receive an additional shipping notification email when each item ships with a new tracking number, if available.
- Tracking Number Email
Most products we sell ship from our warehouse via FedEx. When this happens, you're sent one last email from the shipping company with all of the tracking information you need!
To save you money, we sometimes ship directly from the manufacturer or use an alternative carrier, like UPS or the US Postal Service. If your shipping notification email specifies a shipping company other than FedEx, you may need to contact customercare@kegworks.com to track your package.
International orders placed on our website can be tracked via Borderfree. You will need your order number starting with E4X and your email address. If you placed an International order through our sales team you can track your order through the form above.
